March 2013

Monthly Archives

  • The Quest for Field Service Automation

    http://www.entonct.com/wp-content/uploads/2015/01/robot.jpg

    In 2007 Spectrum Consulting carried out a survey of the UK field service industry highlighting the enormous amount of time spent by engineers on administration and paperwork. The survey also showed how much additional effort was spent in the back office handling the paper records created in the field.