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Resources
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Industry Research:
The Use of Mobile Technology for Field Workers
Mobile businesses are wasting up to £11,000 for every field worker employed.
Year in, year out.
Our study reveals the enormous amount of time wasted by field workers and
administrative staff on record keeping and job reporting. It highlights the productivity and
efficiency gains which can be achieved when deploying effective mobile technology integrated with service
management solutions.
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Video Guide:
Technology in Twenty-First Century Service Management
Industry research shows that service management businesses are still failing to
realise the benefits from their investment in mobile technology. The video considers how to
capitalise on mobile technology, manage the inevitable organisational change, and the role of technology
in 21st century service management. The video is essential viewing for anybody investing
in mobile solutions, or wishing to get more from their existing technology.
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