The first steps in any change programme can be the most challenging. Defining how the organisation will benefit from mobile technology, and the change needed to earn the greatest return on investment, is often an iterative process. At this critical stage it is helpful to gain an independent perspective from experienced practitioners.

Our programme scoping services cover:

• setting the scope of the investment - this is typically a high-level review of where the business can obtain performance and service improvements. It also outlines how to measure the benefits, the scope of the change programme and the investment necessary. At its conclusion, the business case is produced.
  
  
• specifying the change - essentially an English definition of the process and technology changes that will be necessary to deliver the benefit. Conducted as a series of workshops, process reviews, and individual discussions, the result of the analysis is a series of benefit options. The final report will include an outline plan for the project and the objectives of the change and stakeholder management activities.
  
  
• product fit analysis - this service provides a detailed assessment of the fit of a product to the client’s needs. This will determine whether the product is appropriate, and if so which modules are required and what level of configuration is needed.